License error at startup

The Packaging PowerBench checks at startup whether the current user is authorized to use the product. For this purpose, the current user name of the user who wants to start the application is compared with the values in the LicenseAccountName setting in the license file PackagingPowerBench.exe.lic. If no match can be found, the console start fails with the following message:

Note: You can determine the username that the PPB checks for at startup by entering the whoami command in a shell window.


If you are logged on with a user that the PPB cannot resolve, you receive the following error message


In this case, please contact our support so that we can help you to investigate the problem.